Does TrustXP include eNPS?

No - deliberately. eNPS measures advocacy, not trust. It explains nothing and triggers nothing. TrustXP uses a five-dimension trust model that gives leaders actionable insight into where alignment is weakening.

Does TrustXP offer manager dashboards or heatmaps?

No - deliberately. Dashboards convert measurement into surveillance. TrustXP is designed so that trust data informs leaders without enabling line-by-line monitoring of individuals or small teams.

Does TrustXP support department segmentation?

No - and your anonymity is stronger for it. Segmentation feeds heatmaps and shrinks group sizes toward identifiability. TrustXP protects respondent privacy by keeping groups large enough to remain truly anonymous.

Does TrustXP offer feature gating across pricing plans?

No. Every TrustXP plan includes the full product. Pricing is based on flat size-bands with no contracts and no minimums. There is no feature gating.

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Question Answer Details

Methodology / "science-backed"?

Yes
Five-dimension model developed by Timen Baart in Compounding Trust (Rethink Press, 2026).

Anonymity thresholds?

Yes
Published numbers, employee-facing explainer. Scores require minimum 5 responses.

eNPS?

Deliberate refusal
No - deliberately. eNPS measures advocacy, not trust. It explains nothing and triggers nothing.

Read why →

Manager dashboards / heatmaps?

Deliberate refusal
No - deliberately. Dashboards convert measurement into surveillance.

Read why →

Department segmentation?

Deliberate refusal
No - and your anonymity is stronger for it. Segmentation feeds heatmaps and shrinks group sizes toward identifiability.

Industry benchmarks?

Global benchmark + internal trend
No industry benchmarks - internal trend beats external comparison.

Action / follow-up?

Yes
One committed action per pulse cycle, re-measured to track trust delta.

AI summarization?

Shipping soon
Minimum 5-comment guardrail for privacy.

Pulse delivery method?

Email-based
Pulses are delivered by email and answered via a secure link. No integrations or installations required.

Pricing?

Fully published
Flat size-bands. Every plan is the full product. No contracts, no minimums.

See pricing →

Security, DPA, GDPR?

Yes
EU data residency. GDPR compliant. Pre-signed DPA available.

SSO?

Included in every plan when it ships
No SSO tax.

SOC 2?

Planned
Strong security posture in place.

HRIS integrations?

CSV upload today
HRIS integrations on roadmap.

Free trial?

Yes
First pulse free on any plan. No credit card until you see your Trust Score.

Start free →

Every Answer on One Page.

See it for yourself.