Guide

What to include when comparing employee survey costs

The subscription price is the easiest part of an employee survey program to compare. The harder question is what it will take to turn the feedback into a useful decision.

TrustXP Team Published 11 August 2026 Updated 21 October 2026 4 min read

Competitor pricing last checked October 2026. Verify current rates directly with each vendor.

A low-priced tool can still require considerable internal work. A more expensive package may include support or capabilities you need. Compare the full process against the problem you are trying to solve.


Start with the question the tool needs to answer

If you need broad employee listening, external benchmarks or detailed organizational reporting, assess those requirements directly. If you want regular visibility into the drivers of trust, look at how the product measures them and supports follow-through.

Do not assume that tools with different purposes are interchangeable because both send surveys.


Compare the complete cost

Subscription

Check whether the price is per person, by size band or for a fixed package. Confirm the billing period, minimum commitment, taxes and what happens as headcount changes.

Setup

Include the work needed to prepare contacts, configure the product and explain the process to employees. A short technical setup does not remove the need to prepare leaders to respond.

Administration

Consider who will maintain the contact list, review participation and manage the schedule.

Interpretation

Understand which results and guidance are included, and which require additional support. A recommendation can help, but someone still needs to understand the situation.

Follow-through

Budget leadership time to examine findings, choose an action, explain it and check progress. This work remains necessary whichever platform you select.


How major platforms compare

Gallup Q12

Gallup's employee engagement survey is priced per participant, with published rates starting around $20 per employee. Annual enterprise contracts are quoted individually. The Q12 measures 12 engagement questions; a Gallup Access subscription is required for the full platform.

Culture Amp

Does not publish list prices. Third-party estimates put the engagement module at approximately $5 to $9 per employee per month, with annual contracts and a minimum around $4,500 per year. The full platform bundle (Engage, Perform, Develop) runs roughly $9 to $14 per employee per month.

Lattice

The engagement module is listed at approximately $4 per seat per month (billed annually, $4,000 minimum annual contract). The full suite including performance, goals and compensation runs approximately $24 or more per seat per month.

Officevibe (Workleap)

Published rates start around $3.50 to $5 per user per month. A free tier exists but does not include surveys.

Leapsome

Modular, quote-based pricing starting from approximately $3 to $8 per employee per month depending on modules selected.

These are approximate figures based on third-party reports and published information. Get a current quote from each vendor for your organization size and requirements.


How TrustXP pricing works

TrustXP charges by organization size, with the available product features included across plans. Those features include the Trust Score, five-driver breakdown, trends, score-based recommendations and Ask the book for account admins.

Plan Monthly billing Twelve months on monthly billing Annual billing (per year)
Free (up to 10 people) Free Free Free
Growth (11–25 people) €99/month €1,188 €990 (€82.50/month)
Scale (26–75 people) €249/month €2,988 €2,490 (€207.50/month)
Company (76–200 people) €499/month €5,988 €4,990 (€415.83/month)
Enterprise (201–500 people) €799/month €9,588 €7,990 (€665.83/month)
More than 500 people Contact us

Prices exclude applicable taxes. The twelve-month column multiplies the monthly subscription by twelve. Annual billing is charged once per year and equals ten months of the monthly price; the amounts shown are the exact annual totals.

For example, a 50-person organization falls into the €249 monthly plan. A 100-person organization falls into the €499 monthly plan. Both receive the same available product features.


What the free entry path covers

You can create an account without payment details. Organizations with up to ten people can use the free plan. Larger organizations can try their first pulse free before choosing whether to subscribe.

Numerical results still depend on participation: each driver needs at least five responses before its score appears. The free entry path lets you try the process; it does not guarantee a result when too few people respond.


Compare like with like

When reviewing alternatives, use current quotes or published prices for the same organization size, billing period and scope. Check whether implementation support, analytics, recommendations and integrations are included.

Avoid comparing a monthly-equivalent annual price with a cancellable monthly subscription without showing the difference. A broader HR suite may also include functions beyond the measurement work you are evaluating.


Choose a process you will use

The right purchase is one your organization can sustain. Before committing, decide who will review the results and who will be responsible for the response.

A useful measurement program gives employees a reason to believe that answering makes a difference. That depends on leadership follow-through as much as the subscription.


About TrustXP

TrustXP helps leaders follow five drivers of organizational trust through short, anonymous pulses. Score-based recommendations and Ask the book help account admins explore what to address next.

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